To ensure a convenient and suitable entertainment experience, VinWonders Phu Quoc provides reference height information applicable to attractions and experience areas.
| Height (Centimeter) | Attractions | |||||
| >140 cm |
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| 130 – 140 cm |
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| 120 – 130 cm |
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| 110 – 120 cm |
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| 100 – 110 cm |
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| <100 cm |
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* IMPORTANT NOTES
1. Ticket Policy
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Tickets once sold are non-refundable and non-exchangeable in all cases.
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Guests are advised to carefully review the terms and conditions on the VinWonders App or the VinWonders Phu Quoc map on vinwonders.com before purchasing tickets.
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Please select the ticket type that best suits your itinerary and review the applicable benefits and conditions of use in advance.
2. Safety Regulations for Attractions
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Guests must carefully read the safety instructions for each attraction and strictly follow the guidance of the operating staff.
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All attractions have specific height, weight, and safety requirements.
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Guests weighing 100kg or more may be restricted from participating in many attractions; please review the regulations carefully before purchasing tickets.
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Pregnant women, elderly guests, and guests with medical conditions related to cardiovascular health, blood pressure, vestibular disorders, or neurological conditions may be restricted from participating in most attractions.
3. Regulations for Typhoon World Water Park
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Guests are required to wear appropriate swimwear to ensure safety.
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Acceptable swimwear must not include zippers, buttons, or hard accessories.
4. Weather Conditions
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Outdoor attractions may be temporarily suspended during adverse weather conditions such as heavy rain, thunderstorms, or strong winds to ensure guest safety.
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The water park remains open during light rain.
5. General Park Regulations
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Prohibited items: food and beverages, pets, portable speakers, flammable or explosive items, skateboards, and other restricted items are not allowed through the entrance gates.
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Guests are not permitted to feed, touch, or directly interact with displayed animals.
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Children under 14 years old must be accompanied and supervised by an adult at all times.
6. Services & Amenities
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Standard ticket prices do not include food and beverage services, shopping, transportation, or rental services such as lockers, footwear, strollers, bicycles, umbrellas, towels, etc.
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Some rental services require a deposit. In case of damage or loss, guests are required to compensate at least the deposit amount or the actual value of the item, depending on the extent of damage or loss.
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Please contact staff at the service counters for detailed information.
7. Facial Recognition Access
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Guests may use facial recognition access if they have purchased VinWonders packages through affiliated hotels, including: Vinpearl Resort & Spa, Vinpearl Wonderworld, Melia, Sheraton, Wyndham Grand, Wyndham Garden, VinHoliday Fiesta, etc.
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Please review your hotel package details carefully to confirm applicable benefits before purchasing tickets.
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