1. Governing Scope
The following regulations are applicable exclusively to the online reservation at Vinwonders.com. By using the online reservation function, you implicitly accept and comply with all of the instructions, terms, conditions, and notices available on the Website, including, but not limited to, the Terms of Use herein. If you have no intention of purchasing tickets online or disagree with any of the terms or conditions contained in the Terms of Use, please STOP USING this function.
2. Conditions for using the online reservation function:
– Use online reservation function to search for information and complete valid purchases of products and services. However, abuse of this function may result in access denial and cancellation of the transaction.
– Online reservation function is for personal and non-commercial use only. Any modification, reproduction, display, operation, duplication, publication, franchising, link creation, transmission or otherwise conduct of business in reliance on the information, software, products or services derived from the online reservation function is strictly prohibited.
– You are personally liable for your own conduct and capacity in accordance with the law for the use of the online reservation function by yourself or by any individual or organization using your name and account to pay for reserved services. You are personally liable for the payment transactions in your name or on the account registered by you. You must ensure that all information provided by you during use of this function is true and correct.
3. Online reservation regulations
a. You can book tickets for up to 20 guests at a time.
b. Regulations on Adult, Child and Elderly Ticket Prices at VinWonders Phu Quoc, Vinpearl Safari Phu Quoc, Grand World Phu Quoc, VinWonders Nha Trang, and VinWonders Nam Hoi An:
– No admission ticket is required for children under 100 cm.
– Child Ticket Price: applicable to children from 100cm to under 140cm
– Elderly Ticket Price: applicable to those aged 60 or older, with photo identification documents for comparison
c. Regulations on Adult and Child Ticket Prices at VinKE & Aquarium Times City
– No admission ticket is required for children under 80 cm.
– Child Ticket Price: applicable to children from 80cm to under 140cm
– Vinpearl Aquarium: An extra charge of VND 70,000 per ticket must be paid directly at the ticket counter for guests over 140cm who buy tickets for those between 80cm and 140 cm.
– VinKE: An extra charge of VND 30,000 per ticket must be paid directly at the ticket counter for guests over 140cm who buy tickets for those between 80cm and 140 cm.
d. A guaranteed reservation requires successful payment.
e. Please ensure that you carefully read the information on the ticket name, ticket type, date of use, and quantity displayed on the screen before confirmation and payment.
– A confirmation email containing your successfully paid ticket details will be sent to your email address. The confirmation email may go to spam (spam mail), so please check this before contacting VinWonders.
– During your registration, you agree to receive ads emails from the Website. Then, you may refuse to receive such emails by clicking the link at the bottom of such emails
4. Regulations on verification of international payment cards
VinWonders requires card verification for certain transactions only. If your transaction is subject to card verification, you will receive a request to the email address that you have registered to purchase tickets.
5. Regulations on ticket cancellation, date change and exchange
Tickets are non-refundable, non-cancellable, and non-exchangeable for any other services, except in case of force majeure.
In case of ticket date change, ticket type change, exchange or cancellation due to force majeure events, the policy at the time of service use shall apply.