Play Zone Regulations

1. You are not allowed to bring into the zone:

Food and beverages other than foods intended for use by children or people on a special diet; Live animals; Bicycles, skis, roller skates and sound-emitting equipment which may affect the welfare of visitors or animals; Weapons (including bow and arrow), explosive substances, banned goods.

You can use the locker service for visitors in the areas near the entrance.

2. With admission tickets, you may participate in all games and visit all areas at Grand World in accordance with regulations (except services incurred at your request). Tickets purchased are non-refundable and non-exchangeable.

3. Children under 140cm and children under 14 years old must be accompanied by an adult.

4. Practice a civilised lifestyle:

Order in line at each sightseeing and play area. Do not step on the grass, break the branches to pick flowers, damage the landscape, trees, property and other decoration and display items in the amusement park. Do not discard litter or spit indiscriminately causing unsanitary conditions.

5. Keep the necessary safe distance when moving. Do not stand on the wall or guardrail of the landscape lake. Do not lay on or climb trees, public benches or wooden chairs. Do not sit on the railing, lean against fenced areas or other places that have danger warning signs.

6. Protect and safeguard your personal belongings. The Management Board is not responsible for any personal property damage occurring within Grand World.

7. Always follow the instructions and guidance of the staff at sightseeing areas, especially in emergency situations.

8. Absolutely do not smoke (except for designated locations).

9. Do not feed animals arbitrarily, except where permitted and using the food provided and instructed by animal care personnel.

10. Have absolute respect for animal life: Do not use the flash when photographing animals; Do not throw objects into the area where animals live; Do not disturb, incite or provoke animals in any form; Do not access animal enclosures and staff areas.

11. Commercial filming and photography activities need prior approval from the Management Board.

12. Acts that are contrary to the fine traditions and customs of Vietnam and the laws of Vietnam, as well as acts that adversely affect the aesthetics or other visitors, are strictly forbidden. Do not gamble and organise gambling on site.

For your safety and the community’s, we look forward to your active and voluntary cooperation. The Management Board may ask you to leave Grand World and is not responsible for refunding tickets and compensating for any damage if you do not comply with the foregoing regulations.

Thank you!

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